MANUFACTURER LIMITED WARRANTY

Manufacturer Limited Warranty

Each VEEHOP vehicle and individual covered parts sold come with a limited warranty for the original purchaser. Proof of original purchase receipt is required. The limited warranty only applies to the original owner for the purpose of personal use.

I. Coverage and Period

  • The limited warranty is expressly limited t o the replacement of the covered parts including frame, steering column, handle bar, wheel hub, brake rotors, motor, battery, controller, main wire harness, charger, throttle, and display when the vehicle has any performance failure listed in the Performance Fault Table.
  • The covered components are warranted to be free of defects in materials and workmanship under normal use and service during the warranty period.
  • The limited warranty period is valid for one year after receipt of the vehicle by customer or delivery confirmed by carrier; or ends immediately upon the sale / transfer of the vehicle to another person.
II. Exclusions
  • Normal wear and tear of any parts.
  • Act of nature, such as but not limited to flood water, windstorm, earthquake, fire etc.
  • Any damage or defect occurring from the misuse of the vehicle, failure to follow assembly and operation instructions, improper repair, maintenance or storage of the vehicle, accident, abuse, neglect, improper transportation, stunt riding or similar activities, commercial use, alterations, modifications, and use of unauthorized parts.
  • The battery is not warrantied from damage resulting from power surges, use of improper charger, water damage and not properly maintained as instructed in operation manual.
  • Other failures not listed in the Performance Fault Table.
  • The warranty will be void if the vehicle is used for any purpose other than the reasonable  intended use.

Warning: Display, battery, controller, motor have a degree of water resistance, but are not completely waterproof. Avoid prolonged use in rainy days or soak the vehicle in liquid medium. Battery and electronic components will not be covered by warranty if due to liquid damage.

Performance Fault Table

Product

Performance Failure

 

VEEHOP

Motor fails to work in normal use

Controller failure in normal use

Charger failure in normal use

Battery failure in normal use

Display failure in normal use

Frame deformation or fracture in normal use leading to vehicle not-operational

 

III. Disclaimer

  • Except as otherwise expressly stated here, no other warranties or guarantees are made in respect to the products, express or implied. Seller expressly disclaims all implied warranties of merchantability, non-infringement, and fitness for any particular use or purpose. Flying Fish and its affiliated companies shall not be liable for any special, incidental or consequential damage, including lost profits.